loan application privacy



Protecting the Confidentiality of Customer Information:
We take our responsibility to protect the privacy and confidentiality of customer information very seriously.

We maintain physical, electronic, and procedural safeguards that comply with federal standards to store and secure information about clients from unauthorized access, alteration, and destruction. Our control policies, for example, authorize access to customer information only by individuals who need access to do their work.

From time to time, we enter into agreements with other companies to provide services to us or make products and services available to our clients. Under these agreements, the companies may receive information about our clients but they must safeguard this information, and they may not use it for any other purposes.

Who is Covered by the Privacy Policy:
We provide our Privacy Policy to customers when they conduct business with our company. If we change our privacy policies to permit us to share additional information we have about our clients, as described below, or to permit disclosures to additional types of parties, the client will be notified in advance. This Privacy Policy applies to consumers who are current customers or former customers.

How We Gather Information:
As part of providing financial products or services, we may obtain information about clients from the following sources:
• Applications, forms, and other information that you provide to us, whether in writing, in person, by telephone, electronically, or by any other means. This information may include the client’s name, address, employment information, income, and credit references;
• The transaction with us, our affiliates, or others. This information may include account balances, payment history, and account usage;
• Consumer reporting agencies. This information may include account information and information about credit worthiness;
• Public sources. This information may include real estate records, employment records, telephone numbers, etc.

Information We Share:
We may disclose information we have about clients as permitted by law. We are required to or we may provide information about clients to third-parties without their consent, as permitted by law, such as:

• To regulatory authorities and law enforcement officials.
• To protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liability.
• To report account activity to credit bureaus.
• To consumer reporting agencies.
• To respond to a subpoena or court order, judicial process or regulatory authorities.
• In connection with a proposed or actual sale, merger, or transfer of all or a portion of a business or an operating unit, etc.

In addition, we may provide information about you to our service providers to help us process your applications or service your accounts. Our service providers may include billing service providers, mail and telephone service companies, lenders, investors, title and escrow companies, appraisal companies, etc.

We may also provide information about you to our service providers to help us perform marketing services. This information provided to these service providers may include the categories of information described above under "How We Gather Information" limited to only that which we deem appropriate for these service providers to carry out their functions.

We do not provide non-public information about you to any company whose products and services are being marketed unless you authorize us to do so. These companies are not allowed to use this information for purposes beyond your specific authorization.

Opting Out
We also may share information about our clients within our corporate family of office(s). We may share all of the categories of information we gather about our clients, including identification information (such as the name and address), credit reports (such as the credit history), application information (such as the income or credit references), our client’s account transactions and experiences with us (such as payment history), and information from other third parties (such as employment history).

By sharing this information we can better understand our client’s financial needs. We can then send notification of new products and special promotional offers that our clients may not otherwise know about. For example, if a client originally obtained a mortgage loan with us, we would know that the client is a homeowner and may be interested in hearing how a home equity loan may be a better option than an auto loan to finance the purchase of a new car.

Our clients may prohibit the sharing of application and third-party credit-related information within our company or any third-party company at any time. Our clients can limit disclosures of personal information described in this notice, by checking the appropriate box or boxes to indicate your privacy choices on the Privacy Disclosure at the time of application. Below are the choices our clients will be given.

• Please do not share personal information about me with non-affiliated third-parties.
• Please do not share personal information about me with any of your affiliates except as necessary to effect, administer, process, service or enforce a transaction requested or authorized by myself.
• Please do not contact me with offers of products or services by mail.
• Please do not contact me with offers of products or services by telephone.

Note for Joint Accounts: The Opt Out choices will also apply to other individuals who are joint account holders. If these individuals have separate accounts, the Opt Out will not apply to those separate accounts.

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